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Tasmanian cruise shipping

Tasmania has become a popular destination for cruise ship passengers and their crew, with the Tasmanian economy benefiting significantly from cruise ship visits through the state's ports.

Tasports and Tourism Tasmania have worked together to build on Tasmania's unique environmental and eco-tourism reputation to encourage cruise ship operators to use the state as a base to visit unique locations such as the east coast, Port Arthur and the sub-Antarctic Macquarie Island.

Tasmania is set to welcome over 64 cruise ships around the major ports and outports in the 2013/14 cruise ship season which runs from October to April.

To view the full list of scheduled cruise ship visits around the state, please view the Tasports Statewide Cruise Ships Schedule.

For further information on the Tasmanian cruise ship segment:

Information relevant to public meeting locations and support services for cruise ships can be found below for the major cruise ship ports of Hobart and Burnie.


Port information - Hobart

Public and Tour meeting point

The designated meeting point for members of the public or tour guides collecting cruise passengers is the Macquarie Wharf No. 2 Cruise Terminal or surrounding forecourt immediately outside the Cruise Terminal entrance.

Access for the public or tour guides to the Cruise Terminal is restricted to those meeting a passenger or crew member aboard the cruise ship. Security will be on site within the Cruise Terminal and those accessing the Cruise Terminal may be required to provide the name of the passenger they are meeting aboard the cruise ship.

Vehicles parking illegally or individuals that are not able to provide the name of a listed cruise ship passenger they are meeting may be denied access to the Cruise Terminal.

Independent cruise ship passengers will need to be instructed by the tour operator of where to meet the tour vehicle and guide in advance, prior to the ships arrival in port. If port access has not been granted then arrangements should be made to meet passengers at this designated meeting point.


Shore Excursion Operators

All cruise vessels have a shore excursion operator who has been appointed to handle the ship's pre-booked tours and transport on the day it is in port.

Shore Excursion operators must ensure that all staff and tour bus drivers and guides requiring access to the port have made the appropriate arrangements for port access (see 'Port access' information below).


Independent tour operators

A tour operator who has pre-booked tours from cruise ship passengers can apply for access to collect their passengers at the port if they have made the appropriate arrangements (see 'Port access' information below).

If a tour operator does not have permission to access the port to collect/drop off passengers, vehicles should be legally parked and arrangements made with the passengers to meet them at the designated meeting point and the Macquarie Wharf No. 2 Cruise Terminal or forecourt.


Taxis

Taxi services are operated from a designated taxi rank immediately outside the Port Control Tower, facing the University of Tasmania's School of Art's car park.

Several pick up/drop off spaces are also available at the front of the collection bay immediately outside the Macquarie Wharf No. 2 Cruise Terminal. These spaces are reserved for vehicles and taxis collecting mobility impaired cruise ship passengers only.


Unplanned Tour Vehicles/Coaches

There will be no unplanned access or parking for tour vehicles or coaches in the ports precinct. Arrangements need to be made before hand


Last-minute tours booked on the day

Designated space is available at the Macquarie Wharf No. 1 forecourt for tourism operators of unbooked tours to take bookings on cruise days.

The spaces will be managed by Destination Southern Tasmania for the 2013/14 cruise ship season. Please contact Destination Southern Tasmania for further information.


Port Access

  • PIP Card - All individuals requiring access to the port must have a current PIP card (port access ID card) that has been issued by Tasports following the completion of an online port induction. To complete an online induction and apply for a PIP card visit: www.tasports.riskcentral.com.au
  • Access granted - Tour operators need to contact the shipping agent responsible for the vessel to request access to the port prior to each cruise ship visit.

Access to the port will not be permitted unless the tour operator has been granted access and had their details added to the shipping agent's security access list. Access to the port is NOT guaranteed and is dependent upon volume of pre-booked coach tours.


Port information - Burnie

Meeting point

The designated meeting point for cruise passengers is the Makers Workshops, Burnie where all cruise ship passengers disembark from shuttle buses.

Independent tour passengers will need to be instructed by the tour operator of where to meet the tour vehicle and guide. If port access has not been granted then arrangements should be made to meet passengers at the Makers Workshop.

Vehicles parking illegally or blocking exits at the Makers workshop will not be accepted.


Shore Excursion Operators

All cruise vessels have a shore excursion operator who has been appointed to handle the ship's pre-booked tours and transport on the day it is in port.

Shore Excursion operators must ensure that all staff and tour bus drivers and guides requiring access to the port have made the appropriate arrangements for port access (see 'Port access' information below).


Independent tour operators

Day tours and private tours offered by independent tour operators are either pre-arranged by passengers themselves or booked locally at the Burnie Makers' Workshop on the morning of arrival.

A tour operator who has pre-booked tours from cruise ships can apply for access to collect their passengers at the port if they have made the appropriate arrangements (see 'Port access' information below).

If a tour operator does not have permission to access the port to collect/drop off passengers, arrangements with the passengers should be made to collect/drop off from the Burnie Makers' Workshop (see 'Meeting point' information below)


Taxis

Taxi services are operated from the Burnie Makers' Workshop at the location published in the Burnie Sports and Events cruise pamphlet.

Taxis that are booked by passengers prior to arrival need to have arrangements in place for pick-up at the Makers' Workshop. Express shuttles will transfer passengers from the ship to the Burnie Makers Workshop as soon as passengers disembark.

There is no provision for taxis to collect passengers from within the Port area due to security and operational requirements. Passengers are not able to exit port gates on foot or disembark shuttle coaches at the port gate.

Any illegal parking in the port precinct will be a traffic offence and incur a fine.


Unplanned Tour Vehicles/Coaches

There will be no unplanned access or parking for tour vehicles or coaches in the ports precinct.


Last-minute tours booked on the day

There is no access to the Port of Burnie for tour operators who are seeking last minute bookings on the day of a cruise ship's visit.


Port Access

  • PIP Card - All individuals requiring access to the port must have a current PIP card (port access ID card) that has been issued by Tasports following the completion of an online port induction. To complete an online induction and apply for a PIP card visit: www.tasports.riskcentral.com.au
  • Access granted - Tour operators need to contact the shipping agent responsible for the vessel to request access to the port prior to each cruise ship visit.

Access to the port will not be permitted unless the tour operator has been granted access and had their details added to the shipping agent's security access list. Access to the port is NOT guaranteed and is dependent upon volume of pre-booked coach tours.

Capabilities for Super Yachts in Tasmania

Berthing capabilities:

Hobart is the main port of call in Tasmania for super yachts and has three main berths capable of hosting vessels.

Berth capabilities for Hobart are as follows:

Princes Wharf 1    Length 138m, Depth 6.9 m
Macquarie 1 Length 169m, Depth 3.8/9.0m
Elizabeth Street Pier (South) Length 157m,  Depth 4.5/8.1m

Tasmanian pilotage requirements:

Tasmania has requirements for Pilotage in declared areas around Tasmania for all vessels exceeding 35m LOA.

Declared pilotage areas include the major ports of Hobart, Devonport, Burnie, Bell Bay as well as popular east coast outports such as Port Arthur and Coles Bay or Wine Glass Bay.

Pilotage is currently charged as per the Tasports Schedule of Charges.

Tasmania has introduced a Low Risk Pilotage Exemption process to exempt low risk vessels from pilotage when calling at declared pilotage areas in Tasmania. In order to be eligible for the exemption, a vessel must be between 35 and 75 metres LOA and not carrying more than 12 passengers on board.

Further information on the Low Risk Pilotage Exemption Process and how to apply can be found by clicking here.

Haul out facilities

Tasports’ Domain Slip in Hobart has facilities to cater for the super yacht segment. All services are available.

The Domain Slip has three slips available dependant on vessel specifications and requirements.

The Domain Slip Number 1 slip is capable of servicing vessels up to 1,200 tonnes, 55m and to 5.5m depth.